Frequently Asked Questions

Yes! All of HF Coors ceramic pieces are lead-free. We do not put lead in any of our clay or glazes, nor do they contain any Polyfluoroalkyl Substances (PFAS), Perfluorooctanoic Acid (PFOA), or FD&C Red No. 3. Our ceramic pieces pass CA Prop 65 as well as FDA standards.

Most colors, including white, are cadmium-free.

The glaze colors orange and red cannot be made without cadmium. But the safety of our dinnerware is of utmost importance to us. Therefore, HF Coors only uses what is called “encapsulated cadmium”. The cadmium is encapsulated in non-toxic Zircon crystals rendering it impossible to leach out of the crystals, even during firing at more than 2000 degrees Fahrenheit in our kiln!

Each year, HF Coors, and many of our commercial clients, have our ware tested for lead and cadmium by independent laboratories across the country. Our CEO even tested red and orange glazed dinnerware that had been used daily by his family of four for 5 years. All lab tests, whether of freshly made dinnerware or of pieces used for many years, have always shown “none detected” for lead and cadmium, and they meet or surpass CA Prop 65 and FDA standards.

We accept American Express, Visa, Mastercard, Discover, and PayPal.

Gift wrapping is not currently available. However, we will be glad to enclose a gift card with your purchase.

HF Coors values the importance of your privacy. Please see our Privacy Policy for more information

Yes. All online transactions at hfcoorsdinnerware.com are processed using industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. Your online credit card transactions with HFCoors.com are as safe as if you were purchasing with a credit card in a store or restaurant. If, however, you prefer to place your order over the telephone, you may call us toll-free 800-782-6677, and we will be happy to handle your purchase personally. We do not keep credit card #’s.

We would be happy to ship your order internationally! Please contact our store via phone or email to place your order and so we can determine applicable shipping charges, which will be billed along with your items. We work with DHL, UPS, FedEx, and US Postal Service for shipping consumer orders.

At HF Coors, we proudly stand behind every piece of dinnerware we make. Each item is made to last and is backed by our two-year guarantee against manufacturing defects (from the date of purchase). If you ever experience an issue, we’re here to make it right.

If you’d like to return your dinnerware for any reason, you may do so within 30 days of receipt. We’ll provide a full refund for items returned in their original condition, less the return shipping costs. Please note that customers are responsible for all return shipping and packaging. 

To begin a return, simply contact us at 800-782-6677 or email us at info@hfcoors.com for instructions.

Because every color and finish is unique, we encourage you to order a sample piece before placing a large order. This helps ensure you find the perfect fit, as colors may appear differently on computer screens.

As always, if you have any questions, our team is glad to help.

Yes, absolutely! We invite you to visit HF Coors Factory Store in Tucson, Arizona. We are open Monday thru Saturday 9 am to 5 pm. Please check in advance if you plan to visit on a holiday.

We are located at 1600 S Cherrybell Stravenue, Tucson, AZ 85713 just across the street from the main Tucson Post Office, a few blocks from the intersection of Kino Parkway and 22nd Street. If you need more details, please contact us by phone at 800-782-6677, or in Tucson at 520-903-1010.

Effective June 2025, we are temporarily suspending our weekly tours due to staffing a staffing shortage. Until we resume public tours, please visit our videos page where you can see our production, decorating, and firing processes from when we were featured on "How It's Made."

Yes. At HF Coors, we proudly serve both individual customers and wholesale buyers. From restaurants and hotels to specialty retailers, we work closely with our partners to ensure they receive the same American-made quality and craftsmanship that defines every piece we create. If you’re interested in wholesale opportunities, our team would love to connect. 

Please reach out to us at 520-903-1010 or email us at info@hfcoors.com to start the conversation.

Can I use HF Coors dinnerware for my own custom art and designs?

We’re often approached by artists who would like to use our dinnerware as a canvas for their creativity. While we don’t have the ability to fire outside artwork in our kilns or allow painting in our factory, we’re happy to provide blank pieces for artists to decorate and fire in their own studios.

For larger, consistent designs—such as those needed for restaurants or retail—we use domestically sourced decals that are in-glaze fired directly into the dinnerware, creating a permanent and durable finish. This is the same process we use for our own detailed patterns, like our Mimbreno line.

Because custom decals require specialized production, costs can be high in low volumes. For example, a multi-colored decal can run $5–$10 per piece (plus labor and firing), with a minimum order of about 150–200 pieces. In practice, this means a single 10” plate with a custom multi-colored decal could cost $50+ per piece in small quantities.

If you’re interested in exploring custom work at scale, our team would be glad to walk you through the process.

The Mimbreno pattern has a remarkable history. Originally designed in the 1930s by Mary Jane Colter for the ATSF Railway’s dining cars, it drew inspiration from ancient Mimbres pottery and became an iconic design on the Super Chief line until 1971. HF Coors began producing the Mimbreno pattern in 2015 under license from BNSF Railway, carrying forward a beloved piece of American railroad history.

Because the original Mimbres culture has not existed since around 1150, there is no direct tribal group to whom royalties can be given. The artwork itself was created by Mary Jane Colter, not by a Native artist or community, which makes direct proceeds difficult to allocate in a way that honors current Native tribes.

That said, HF Coors is committed to giving back in meaningful ways. Each year, we support Native American cultural preservation through the Fred Harvey History Weekend in Santa Fe, NM. This event raises funds for the New Mexico History Museum, which does extensive work to preserve Native American history and culture across the Southwest. Our contributions include both financial donations and the gifting of unique HF Coors pieces for fundraising auctions. Over the years, these efforts have raised tens of thousands of dollars to benefit the Museum and its programs.

In this way, the legacy of the Mimbreno design continues to not only honor history but also actively support the preservation of Native American culture in the region where it began.